Frequently Asked Questions
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When will my order ship?
All jewelry is made upon order, we don't keep much in stock. Orders can take up to 2 to 4 weeks to ship. We'll contact you if we come across any delays. If you need your order rushed, email us with your order number. A rush fee may apply.
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Why does tracking show that my package hasn't made any progress yet?
​Sometimes the carrier's updates aren't up to the moment. If you see that progress hasn't been made within 24 hours, please send an email so we can contact the carrier.
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What is your return policy?
​Unworn items may be returned for store credit within 7 days of receipt. Please email us for a return authorization and we'll send instructions and a shipping label.
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Do you make custom jewelry or work with heirloom jewelry or stones?
Yes! It's our favorite! Send us an email and well see what kind of magic we can make together.
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Can you repair or make size adjustments to my jewelry?
Send us an email and let us know what you need done. A repair fee may apply.
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